SERVPRO of Big Rapids / Fremont Employee Photos

Project manager Eric Standing against fake fire backdrop

Meet Eric!

Meet Eric!

Eric is a Project Manager here at SERVPRO of Big Rapids/Fremont.

Upon joining our team in 2015 he has completed our SERVPRO Employee Certification Training Program. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (llCRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning. Other experience with Fire and Smoke Damage Restoration and Bio-Hazards Clean Up.

When Eric isn't working, he enjoys spending time outdoors with his girlfriend and dog. Eric loves camping and racing dirt bikes, and can often be found in his garage tuning up his bike for his next race. 

Crew member Dan standing against fake fire backdrop

Meet Dan!

Meet Dan!

Dan is an important member of our team here at SERVPRO of Big Rapids/Fremont. 

Upon joining our team in July 2013, he completed out SERVPRO Employee Certification Training Program. As a certified Water Damage Restoration Technician from the Institute of Inspection Cleaning and Restoration Certification (IICRC), Dan also spends much of his time backing up the Production Team.

Having spent most of his career in construction-related industries such as electrical, HVAC, equipment rental and fleet management, Dan is a wealth of knowledge with regard of commercial water and fire cl

In his spare time, Dan enjoys spending time with his youngest two children. Most often this involves supporting his son with sports. Dan and his daughter enjoy bass fishing or just watching a movie together. One of Dan’s passions has been traveling, most of which has been while doing short-term mission projects to places like Ciudad Juarez, Mexico; San Raymundo, Guatemala and Annville, Kentucky.

Project manager Nate Standing against fake fire backdrop

Meet Nate!

Meet Nate!

Nate is one of our hardworking project managers here at SERVPRO of Big Rapids/Fremont. 

Upon joining our team in 2016, he has completed our SERVPRO Employee Certification Training Program. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (llCRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning. Other experience with Fire and Smoke Damage Restoration and Bio-Hazards Clean Up.

Nate enjoys spending time with his wife and dog. In his free time, he likes to hunt, fish, and play video games! 

Crew member Joey standing against fake fire backdrop

Meet Joey!

Meet Joey!

Joey is our wonderful asset/warehouse manager! 

Joey is in charge of ordering supplies, and making sure we have all the products and equipment we need! He keeps things running in the shop, so the crews can easily load up and head out for a job! When he's not at work, Joey loves spending time with his fiancé, his pets, and paintballing! Joey also served in the marines, and we are incredibly grateful for his dedication and service. 

Crew member steve standing against fake fire backdrop

Meet Steve!

Meet Steve!

Steven Smith is our Sales and Marketing Manager at SERVPRO of Big Rapids/Fremont.

Upon joining our team in 2015 he has completed our SERVPRO Employee Certification Training Program. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (llCRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning. Other experience with Fire and Smoke Damage Restoration. Steve manages our relationships in our serving areas with Insurance agents and adjusters with events and learnings. He is involved in the community to keep awareness about our services in case of an emergency happens. Staying involved with local Chamber of Commerce events and American Red Cross.

Steve enjoys spending time golfing and baseball games.

Crew member Dawn standing against fake fire backdrop

Meet Dawn!

Meet Dawn!

Dawn is our Human Resources Manager at SERVPRO of NE Grand Rapids.

Upon joining our team in 2017 she has completed our SERVPRO Employee Certification Training Program. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (llCRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning. Other experience with Fire and Smoke Damage Restoration.

Dawn loves Spending time outdoors! Some of her favorite activities include fishing, hiking, and camping!

Crew member Susan standing against fake fire backdrop

Meet Susan!

Meet Susan!

Susan is our lovely Accounting Manager at SERVPRO of Big Rapids/Fremont!

Upon joining our team in 2017 she has completed our SERVPRO Employee Certification Training Program. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (llCRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning. Other experience with Fire and Smoke Damage Restoration. Susan comes with a lot of experience in the business and passion for what she does every day.

Susan enjoys spending time with her family and playing games. When she finds free time, she likes to curl up with a good book.

Nick, male job file coordinator. Standing against a fake fire backdrop

Meet Nick!

Meet Nick!

Nick is our Job File Coordinators here at SERVPRO of Big Rapids/Fremont!

As a job file coordinator, he writes estimates, completes job uploads, and performs audits! Nick is a huge fan of movies, some of his favorites being Boogie Nights and Goodfellas. Prior to working at SERVPRO, Nick worked for a baseball team for 6 years. He's left handed, and is the official champion of our office fantasy football team, defeating his rival / coworker, Steve Smith.  

Casey, male crew chief smiling and standing against fake fire backdrop

Meet Casey!

Meet Casey!

Casey is one of our crew chiefs and lead mitigation techs!

He leads crews and oversees jobs, including specialty jobs, such as soda blasting, spray sealing, and mold remediation. Casey is married, and they have one daughter. He enjoys learning new things, and overcoming new challenges. He loves cars, going on vacations, country music, concerts, and family outings. He served in the United States Marine Corps, and we are extremely grateful for his service.