Recent Posts

Making your candles last longer!

4/1/2020 (Permalink)

light pink candle, flame is lit. Prolong the life of your favorite candles! Keep reading to find out how!

Candles are one of those things that almost everybody loves. They smell good, they're a great way to add decor to your home or office, and they make the PERFECT gift! 

On the other hand, candles (at least high quality ones!) can cost a pretty penny. Thankfully, we found these awesome tips that can make your candles last longer!


Tip #1. Freeze the candle. The wax being hardened will make it burn slower!

Tip #2. Burn the candle just enough for a small pool of melted wax. Sprinkle salt into the wax pool to slow the melting!

Tip #3. Trim the wick before lighting. Longer wicks cause the wax to burn quicker.

As always, when burning candles, it's important to remember to blow them out before leaving your Big Rapids / Fremont area home or office. It's also important to keep lit candles out of reach from children and pets. However, if anything should happen and your home or business suffers from fire damage, give us a call! We are here to help you 24/7. 

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#themoreyouknow #SERVPRO #heretohelp #candletips

Be careful with candles!

2/24/2020 (Permalink)

White candles on thick, orange candle sticks. Always remember to blow your candles out before going to bed or leaving the house!!!

Candles make beautiful decor, memorable gifts, and can fill your home with savory scents. However, according to www.nfpa.org, they are also responsible for:


•3% of reported home fires
•3% of home fire deaths
•6% of home fire injuries
•5% of the direct property damage in home fires

As you can see from the statistics above, candles can be extremely dangerous when not monitored. To keep your Big Rapids or Fremont area home safe from fire damage, make sure to blow candles out before bed and before leaving the house. It's also important to keep candles away from children or animals who could accidentally knock them over!

While we hope you never need us, if find yourself in need of fire damage restoration services in your Big Rapids / Fremont home,  give us a call. We’re here for you 24/7!

In honor of President's Day...

2/17/2020 (Permalink)

Statue of Liberty in front USA flag under blue sky Statue of Liberty in front USA flag under blue sky Photo by Swapnil Bhagwat on Unsplash

“Without passion you don't have energy, without energy you have nothing.”  Donald Trump

In honor of President’s day being this week, we decided to look at some of the most inspirational quotes from our current president!  No matter what your political party affiliation is, I think there are parts of this quote that everybody can relate to. Passion is the driving force that keeps us moving forward. When we face unforeseen obstacles, the energy that comes from passion is what motivates us to keep going. When it comes to the team at SERVPRO of Big Rapids/Fremont, passion is something we all have in common. We are passionate about our customers, from the first initial phone call, to the final walk through after the service is completed. We are passionate about the restoration business, and believe in providing the highest quality of professionalism in our work. We care about your home or business, and are passionate about restoring the damage to mint condition. Our team is not just in it for the paycheck, but to provide quality service to make our customer’s lives easier. Whether it's mold remediation, water damage, fire damage, or commercial property damage, we are passionate about restoring it to the best possible condition. If you are faced with home or commercial building damage, call the team at SERVPRO of Big Rapids/ Fremont! Our team is available 24/7, and our passion is to serve you!

We're here when you need us most!

2/14/2020 (Permalink)

Truck driving through deep flood waters Photo by: Wade Austin Ellis on Unsplash

Flooding and water emergencies don’t wait for regular business hours, and neither do we!

SERVPRO of Big Rapids/ Fremont provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays!

Faster To Any Size Disaster

Our experienced crews at SERVPRO of Big Rapids / Fremont understand that flood damage is extremely invasive. Water moves fast, and can quickly spread throughout your home and start absorbing into floors, walls, furniture, and more. Our teams are ready to arrive quickly, and will start the water extraction process ASAP!

Water Damage Timeline-Why it’s important to Call right away!

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.

More Than 1 Week:

  • Restoration time and cost increase dramatically.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

As you can see from our water damage timeline, it’s extremely  important to call a professional restoration company as soon as you spot the damage. The longer you wait, the higher the risk for extensive damage! Rest assured that no matter what the situation is, SERVPRO of Big Rapids/ Fremont is there when you need us most. Day or night, we’re ready to help!

Soot VS Smoke

1/16/2020 (Permalink)

Text that reads "Soot damage" in white letters. Do you know the difference between Soot and Smoke?

SERVPRO of Big Rapids/ Fremont realizes that fire damage has many components, including smoke and soot damage. Keep reading to learn more about soot damage, smoke damage, and the difference between the two.

Smoke Vs Soot: What’s the difference?

Smoke occurs when there is incomplete combustion--meaning not enough oxygen to burn the fuel completely. In complete combustion, everything is burned, producing just water and carbon dioxide. When incomplete combustion occurs, not everything is burned. Smoke is a collection of these tiny unburned particles. Each particle is too small to see with your eyes, but when they come together, you see them as smoke.

 (Source: https://www.sciencelearn.org.nz/resources/748-what-is-smoke )

Soot, is a fine black or brown powder that can be slightly sticky, and is a product of incomplete combustion. A major component of soot is black carbon. Soot is made up of a variety of chemicals, and its exact composition depends on what is being burned.

 (Source: https://energyeducation.ca/encyclopedia/Soot )

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. At SERVPRO, we care about you and your family, and want to make this situation as painless as possible. We will treat you like family, and respect your items as if they were our own. If you find yourself dealing with the aftermath of a fire, give SERVPRO a call. We’ll restore the damage and make it “Like it never even happened.”

 About SERVPRO of Big Rapids/ Fremont

SERVPRO of Big Rapids/ Fremont specializes in the cleanup and restoration of residential and commercial property after fire damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after Water, fire, or mold damage, call the Professionals at SERVPRO of NE Grand Rapids 24/7 616.647.4300

Use your ceiling fan to keep warm this winter!

12/24/2019 (Permalink)

ceiling fan Gently running your fan clockwise can warm your home this winter!

Use your ceiling fan to keep warm this winter!

An easy way to save money on heat this winter is by using your ceiling fan! Running your ceiling fan on low in a clock wise direction circulates warm air into your home or business. Since heat rises, the air by the ceiling is warmer than the air by the floor. According to todayshowhomeowner.com, “The reason the fan is set to rotate clockwise on low is to keep from creating a strong draft, which would cool you down just like it does in summer. Instead, the air near the ceiling is pushed up and outward, causing it to circulate down near the perimeter of the room. Since the air at floor level is warmer, the thermostat can be set lower, saving money and helping the environment at the same time. Any heat generated by the fan’s motor is a bonus in the winter, so you can keep it running whether you are present in the room or not.”

SERVPRO cares about our customers, and we love sharing useful home and office tips with you guys! That being said, if your home or office building is ever in need of restoration help, give us a call! SERVPRO’s team members are experts in mold, water, and fire restoration. We also do biohazard cleanup, as well as carpet and general cleaning! We are available 24 hours a day, 7 days a week. We look forward to working with you!

About SERVPRO of Big Rapids/ Fremont:

SERVPRO of Big Rapids/ Fremont specializes in the cleanup and restoration of residential and commercial property after storm, fire, water, or mold damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after damage, call the Professionals at SERVPRO of Big Rapids/ Fremont 24/7 (231) 796-2342

Customer Quotes!

12/23/2019 (Permalink)

SERVPRO 2019 open house Celebrating our customers from 2019, and looking forward to 2020!

We know you have many options when it comes to choosing a restoration company. SERVPRO believes in providing outstanding service, as well as treating every customer like family. But don’t take our word for it, check out these quotes from our amazing customers!

“Amazing team and an amazing job!! When our washer flooded our basement, they were quick to help and did a truly amazing job! It really is like it never happened!”

“These guys are Awesome! Quick, thorough, knowledgeable and Professional.”

“Very professional, great time management, answered all our questions, and very sympathetic in a stressful situation.”

“Our church had a pipe break sending a large amount of water into our children’s area. SERVPRO worked around the clock to get us back up and running. Hands down amazing service!”

“Great service. Came late on a Thursday afternoon and spent 4 hours hauling away carpet backer and baseboard. Everything was dried up by the weekend.”

“I was very impressed with the work that SERVPRO did for us. They were prompt, friendly, and professional. They took the time to fully discuss the scope of the work before they started. After the work was complete, they did a thorough walk through and made sure our expectations were met before they left. Great work!”

We are incredibly thankful for each and every customer who chooses SERVPRO for restoration work. If your home or commercial building is in need of damage clean up, give us a call! We are available 24 hours a day, 7 days a week!

SERVPRO visits animal Shelters!

12/23/2019 (Permalink)

SERVPRO employees with the director of an animal shelter SERVPRO had the BEST time visiting Bellwether Harbor!

Recently, SERVPRO had an incredible opportunity to visit two wonderful animal shelters and drop off donations. One of SERVPRO’s favorite activities is connecting with the local community.  Everyone in our office loves animals, so we were excited to meet a need and visit these awesome shelters! The staff at both shelters were great! They gave us tours, provided us with helpful information, and let us play with the animals! It was great to see people in our community working hard to make a difference for abandoned, neglected, and abused animals. It was difficult to leave the shelters at the end of the day, but we left knowing our donations were given to two amazing facilities! A big thank you to Caitlyn from the Kent County Humane society, and Carmen from Bellwether Harbor! Your dedication to helping animals has not gone unnoticed!

About SERVPRO of Big Rapids/ Fremont:

SERVPRO of Big Rapids/ Fremont specializes in the cleanup and restoration of residential and commercial property after storm, fire, water, or mold damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after damage, call the Professionals at SERVPRO of Big Rapids/ Fremont 24/7 (231) 796-2342

Cleaning your Commercial Building

12/17/2019 (Permalink)

building in need of cleaning If you need help cleaning and restoring your commercial building, call SERVPRO!

An important part of owning a commercial building is keeping it clean. If a building is not maintained, the risk of mold, external damage, internal damage, and health risks dramatically increase. When you take care of your commercial property, you will attract and keep customers, make the building look nicer, and keep occupants inside happier and healthier. Another reason to stay on top of your commercial property is the improved productivity a clean environment brings. When there is less clutter around to distract employees, they will in turn work faster and harder. Consider this list from woodard247.com of essential cleaning supplies to keep in your building:

-vacuum cleaner

-Broom and dustpan

-Sponge Mop

-Plastic Buckets

-Rubber Gloves

-Dust Towels

-Cleaning towels

-Glass cleaner

-wood polish

-bleach

-Floor Cleaner

-Soft Scrub

-Stainless steel polish / powder

-mold and mildew cleaner

-disinfectant wipes

-air freshener

Using these supplies regularly will keep your commercial space tidy. However, if the mess gets out of hand, SERVPRO can help. If your commercial property is in need of any type of restoration, call the professionals at SERVPRO. Our crews are expertly trained in mold, fire, water, and general cleaning restoration. With our phone lines open 24/7, we are ready to serve you make the damage “Like it never even happened”.

Rockford Santa parade!

12/17/2019 (Permalink)

SERVPRO box truck decorated with Christmas Decor Our box truck is ready for the holidays!

Here at SERVPRO, we love getting to know our local community! One of our favorite ways to get involved is through the Rockford Michigan Santa Parade! Every year in December, Rockford puts on a festive parade to celebrate the holidays, and we love being a part of it! A few Saturdays ago, SERVPRO employees along with their families met up for a quick breakfast before the parade. We carpooled to Rockford, and decorated a SERVPRO box truck with blinking lights and a pretty wreath. Despite the cold, everyone loved passing out candy and packets of hot chocolate to the kids watching the parade. It was a fun way to connect with our community, and say hi to those who have supported us! Can’t wait until next year!